ITIL - Service Strategy: What is a Service Model
The definition of a service model is ‘a model that shows how service assets interact with customer assets to create value.
Service models describe the structure of a service (how the configuration items fit together) and the dynamics of the service (activities, flow of resources and interactions).
A service model can be used as a template or blueprint for multiple services.’
Link:
https://eqsystems.co.in/itil-service-strategy-service-models/
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