ITIL notes
Showing posts with label
services
.
Show all posts
Showing posts with label
services
.
Show all posts
Friday, 8 June 2018
A note on ITIL Service Strategy - before attempting to defining services
ITIL Service Strategy design Principle:
Attempting to define the services in the absence of service portfolio management could
result in lack of consistency of service definition, poorly defined service models and a
lack of formal gate keeping
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