Thursday 11 September 2014

Standard Change vs Normal Change


Standard Change vs Normal Change -

Standard Change = low risk, relatively common and follows a procedure or work instruction - for example, a password reset or provision of standard equipment to a new employee = logged and tracked using a service request

Normal Change = not an emergency change or a standard change = follow the defined steps of the change management process

Reference:
Confused between a normal change and a standard change

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